Customer satisfaction is one of commitment of PT Federal International Finance that continues be conducted. Various innovations include an interesting programs always be provided by FIF for million its customers all over Indonesia.
PT Federal International Finance (FIF) is in category of 39 brands from 76 brand in Indonesia that were awarded as a company which deserve to receive an award of Excellent Service Experience Award (ESEA) 2013.
Penghargaan Net Promoter Customer Loyalty kembali diadakan tahun ini untuk ke 3 kalinya. Acara tahunan yang dimulai pertama kali tahun 2010 ini dilaksanakan di Hotel Shangri-la Jakarta
Marketing Magazine and an Independent Survey Institute SurveyOne organized again the awards night event of "Digital Marketing Award 2012" at Hotel Mulia (6/12/2012). The Event that held for the third times was organized to reward companies or brands that success to market their products through digital world.